If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.
Terms and Condition
Welcome to Ace Fresh Foods (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, https://acefreshfoods.ca/, and the services and products we provide (“Services”). By accessing or using our website, you agree to these Terms. If you do not agree, please refrain from using our Services.
1. Eligibility
You must be at least 18 years old or have the consent of a legal guardian to use our Services.
By placing an order, you represent and warrant that the information you provide is accurate and truthful.
2. Account Registration
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials.
You agree to notify us immediately of any unauthorized use of your account or any other security breach.
3. Products and Availability
All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time without notice.
Images of products on the website are for illustrative purposes only. Actual products may vary.
4. Pricing and Payments
All prices are listed in Canadian Dollars (CAD) and are inclusive of applicable taxes unless stated otherwise.
Payment must be made at the time of placing the order through the accepted payment methods on our website.
We reserve the right to correct any pricing errors or inaccuracies at any time.
5. Order Acceptance and Cancellation
Once you place an order, you will receive an acknowledgment email. This does not guarantee acceptance of your order.
We reserve the right to cancel or refuse any order for reasons including but not limited to product unavailability, pricing errors, or suspicion of fraudulent activity.
If we cancel your order, you will receive a full refund.
6. Delivery Policy
Delivery is available within specified regions as listed on our website. Delivery times are estimates and may vary due to unforeseen circumstances.
It is your responsibility to provide accurate delivery information. We are not liable for orders delivered to incorrect addresses.
7. Returns and Refunds
Please refer to our Refund and Return Policy for details.
8. Intellectual Property
All content on our website, including text, graphics, logos, and images, is our intellectual property or licensed to us. Unauthorized use is prohibited.
9. Prohibited Activities
You agree not to:
Use the website for illegal or unauthorized purposes.
Interfere with or disrupt the website’s functionality.
Violate any applicable laws or regulations.
10. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services.
This limitation applies even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Canada. Any disputes will be resolved in the courts located in Canada.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website constitutes acceptance of the revised Terms.
14. Contact Us
If you have any questions about these Terms, please contact us at:
Email: Order@acefressfood.ca
Phone: +1 519(784)-2344
Have Any More Questions?
- We are always happy to help!